Exchange and Buyback Policy
Exchange Policy
For items sold in India, we provide a lifetime exchange policy within 5 days of the date of purchase, subject to our Quality Assurance team's evaluation. The team will check for damage, changes, resizing, tampering, and other issues throughout the evaluation process; if any are found, the product will not be approved.
The true value of the jewelry will be provided by our exchange program as follows:
For Jewelry made of Diamonds: 90% of the current product price, less GST. (The benefit for you is that labor expenses are not subtracted from the overall amount.) Any discounts or offers given at the time of purchase will also be subtracted.
Our team will ask for the following for any exchange:
1) Original Product
2) Original Invoice
3) Product Certificate
Charges will be incurred if any certificates are missing:
Diamond Certificate: ₹4500
Buyback Rule
For items sold in India, we provide a purchase policy within five days of the date of purchase, subject to our Quality Assurance team's evaluation. The team will check for damage, changes, resizing, tampering, and other issues throughout the evaluation process; if any are found, the product will not be approved.
The true value of the jewelry will be provided by our repurchase program as follows:
85% of the current product price, GST excluded. (The benefit for you is that the repurchase is
applied to the whole amount without subtracting labor costs.) Any discounts or offers given at the
time of purchase will also be subtracted.
Our team will ask for the following for any buyback:
1) Original Product
2) Original Invoice
3) Product Certificate
For Gold Jewellery : 93% Value of the Gold on current pricing.